Sales Tax and DDP Delivery Policy

Ⅰ. Price Structure Overview

Delivered Duty Paid (DDP) terms are applied.

Relevant taxes and duties are calculated and included at the time of purchase.

The total amount confirmed on the checkout page represents the reference payable amount, with no additional payment required upon delivery.

Ⅱ. Pricing Breakdown Display

During checkout, the main components of the order amount are shown, which may include:

• Product price

• Australian Goods and Services Tax

• Shipping charges

• Customs duties and import-related costs

• Clearance-related fees

The exact composition and amounts may vary depending on order details and delivery location.

Ⅲ. Australian GST Information

Under Australian requirements, orders shipped to Australia are subject to Goods and Services Tax (GST).

• GST is included in the product price or the checkout total

• If tax rules or applicable rates change, the price presentation may be adjusted accordingly

• GST amounts already included or collected do not require separate declaration by the customer

Ⅳ. DDP Delivery Arrangement

• All orders follow DDP delivery terms, with duties and taxes settled before arrival in Australia

• No separate customs clearance actions or payments are required from the recipient

• Shipments are handled by DHL, FedEx, or UPS, with tracking available throughout transit

If address issues, delivery exceptions, or customs inspections occur, support channels may assist with coordination where appropriate.

Ⅴ. Shipping, Costs, and Timeframes

Order processing

• Payments completed before 6:00 pm (Australian Eastern Time) enter processing on the same day

• Payments completed after this time begin processing on the next business day

• Orders placed on weekends or public holidays move into processing on the following business day

Delivery timing

• Estimated delivery time ranges from 6 to 15 business days

• Remote locations may require additional transit time

Shipping fees

• Orders equal to or above AUD 158.96: no shipping fee

• Orders below AUD 158.96: a flat shipping fee of AUD 7.46

Additional costs resulting from inaccurate delivery information are the responsibility of the order holder.

Ⅵ. Customs Documentation

Each shipment is accompanied by required clearance documentation, which may include:

• Commercial invoice (digital or paper format)

• Import or transport-related declarations

• Labels or information required by the destination market

Ⅶ. Invoice and Settlement Records

At checkout or after order completion, the following information can be reviewed:

• Order total amount

• Display of taxes and shipping charges

Electronic invoice records are made available for after-sales reference, returns, or personal documentation.

Ⅷ. Applicability Scope

This policy applies to deliveries within mainland Australia.

Orders may be deliverable to certain islands or remote areas, subject to logistical conditions.

Ⅸ. Contact Information

• Address: 2223 SUFFOLK ST, NORTH CHARLESTON, SC, 29405-7664

• Contact number: +1 (813) 960-2450

• E-mail: ask@chicfurny.com

• Service hours: Monday to Friday, 9:00 am – 6:00 pm (Australia/Sydney, AEST or AEDT)