Additional Legal Terms

Ⅰ. Platform Overview

• Platform website: https://chicfurny.com

• Displayed prices include applicable Australian taxes and customs duties

• Delivered Duty Paid (DDP) terms apply, with no additional payment required at delivery

Ⅱ. Shipping and Logistics

Dispatch location

• Shipments originate from the United States

Carriers

• DHL

• FedEx

• UPS

Dispatch timeframe

• Orders will be shipped within 1-3 business days after processing.

Estimated delivery

• Typical delivery timeframe ranges from 6 to 15 business days

• All shipments include end-to-end tracking availability

Ⅲ. Consumer Withdrawal Rights

Under Australian Consumer Law (ACL), requests for return, refund, or exchange may be submitted within 14 days after receipt of the product, subject to applicable conditions.

Ⅳ. Payment and Data Security

Payment handling

• Payments are processed through platforms aligned with PCI-DSS standards

• Full card details are not stored

Data transmission

• HTTPS (TLS/SSL) encryption is used to protect data during transmission

Data use scope

• Personal data is handled in line with GDPR requirements

• Information is used solely for order processing and related service purposes

Ⅴ. Contact Information

• Address: 2223 SUFFOLK ST, NORTH CHARLESTON, SC, 29405-7664

• Contact number: +1 (813) 960-2450

• E-mail: ask@chicfurny.com

• Service hours: Monday to Friday, 9:00 am – 6:00 pm (Australia/Sydney, AEST or AEDT)